AI AGENTS • WORKFLOW AUTOMATION • RAG • VOICE AI

Anupom Mojumder · AI Automation Engineer · Sylhet, Bangladesh

I Build AI Agents That Handle Real Business Work.

I build AI agents, RAG systems, workflow automations, and Voice AI solutions that connect business processes, data, and customers.

About

Technical automation with business context.

AI Automation Engineer focused on building end-to-end AI agents, workflow automation, RAG systems, and Voice AI solutions for real business processes.

Focused on connecting AI models, business data, APIs, databases, CRMs and automation platforms to reduce repetitive work and improve operational workflows.

Three years of B2B and retail sales experience provides a practical understanding of customer communication, lead management and business operations.

  • Lead management
  • Customer support
  • Business process automation
  • CRM workflows
  • Voice AI
  • AI agents

Skills

Technical toolkit

Programming

  • Python
  • JavaScript
  • TypeScript
  • Node.js
  • SQL
  • JSON

Automation

  • n8n
  • Make
  • Zapier
  • Webhooks
  • REST API
  • WebSocket
  • Google Apps Script
  • Postman
  • System Integration

AI & LLM

  • OpenAI API
  • Claude
  • Gemini
  • Groq
  • AI Agents
  • MCP
  • RAG
  • LangChain
  • LangGraph
  • LlamaIndex
  • Prompt Engineering

Voice AI

  • ElevenLabs
  • OpenAI Realtime API
  • Twilio
  • SIP
  • Deepgram
  • Whisper
  • Speech-to-Text
  • Text-to-Speech
  • Retell AI
  • Bland AI
  • Call Routing
  • Inbound/Outbound Call Automation
  • Appointment Scheduling

Data

  • Supabase
  • PostgreSQL
  • Pinecone
  • Qdrant
  • ChromaDB
  • Airtable

Backend & DevOps

  • FastAPI
  • Docker
  • Git
  • GitHub

CRM & Sales

  • HubSpot
  • GoHighLevel
  • CRM Integration
  • Lead Generation Automation
  • B2B Sales
  • Client Relationship Management

Selected Work

Automation systems in production workflows

Workflow Preview
B2B Lead Automation Engine — n8n workflow screenshot

01 · AI Agents · Lead Automation · n8n · CRM Automation

B2B Lead Automation Engine

An AI-powered B2B lead automation engine designed to qualify, score, enrich, route and follow up with leads through automated workflows.

  1. Lead Intake
  2. Data Normalization
  3. CRM Lookup
  4. Enrichment
  5. AI Qualification
  6. …
n8nOpenAI APICRMWebhooksREST APIsAI AgentsLead Automation
Workflow Preview
RAG-Based Email Customer Support Agent — n8n workflow screenshot

02 · RAG · AI Agents · Customer Support · Email Automation

RAG-Based Email Customer Support Agent

Built a RAG-based support agent that reads and understands customer emails, retrieves relevant information from a knowledge base, and generates context-aware responses.

  1. Customer Email
  2. Classification
  3. AI Agent
  4. Knowledge Retrieval
  5. Context
  6. …
n8nOpenAI APIRAGSupabase Vector StoreEmbeddingsGmailAI Agents
Workflow Preview
Google Maps Lead Agent — n8n workflow screenshot

03 · Lead Generation · AI Automation · n8n · Google Maps

Google Maps Lead Agent

An automated lead-generation workflow that processes location and category inputs, searches Google Maps data, structures business results and appends leads into Google Sheets.

  1. Input
  2. Location / ZIP Processing
  3. Category Selection
  4. Search Query
  5. Google Maps Data
  6. …
n8nGoogle MapsWebhooksGoogle SheetsAutomationData Processing
Workflow Preview
Urban Living Real Estate Agent — n8n workflow screenshot

04 · AI Agents · Real Estate Automation · Lead Qualification · Customer Support

Urban Living Real Estate Agent

Built an AI-driven workflow to capture, qualify and respond to property inquiries while connecting conversational AI with lead data and follow-up automation.

  1. Property Inquiry
  2. AI Agent
  3. Qualification
  4. Lead Data
  5. Conditional Routing
  6. …
n8nAI AgentGroqGoogle SheetsEmailWorkflow Automation
Technical architecture
  1. Inbound / Outbound Call
  2. Voice AI Agent
  3. Conversation
  4. Data Extraction
  5. Webhook
  6. CRM
  7. Appointment / Follow-up

05 · Voice AI · AI Agents · CRM Automation

AI Voice Agent & Call Automation

Conversational AI voice automation system for inbound and outbound calls.

  1. Inbound / Outbound Call
  2. Voice AI Agent
  3. Conversation
  4. Data Extraction
  5. Webhook
  6. …
Retell AIBland AIOpenAI APIMakeWebhooksCRMVoice AI

Experience

Professional timeline

  1. 2026 — Present

    AI Voice and Automation Specialist · Erudience

    • — Build inbound and outbound Voice AI agents with ElevenLabs, Twilio, SIP and OpenAI.
    • — Design call routing, call forwarding and conversational flows.
    • — Integrate third-party systems using n8n, APIs, webhooks and Supabase.
    • — Write AI prompts and agent logic.
    • — Test and debug Voice AI, telephony, CRM and automation systems.
  2. Jan 2023 — Jan 2026

    Sales Executive · OPPO

    • — Managed B2B and retail customer relationships.
    • — Delivered product presentations and drove sales.
    • — Built client relationships through clear business communication.

Why Work With Me

01

AI Engineering

AI agents, RAG systems, workflow automation and Voice AI.

02

Business Automation

Lead management, customer support, CRM workflows and operational automation.

03

Business Understanding

Three years of B2B and retail sales experience combined with AI automation work.

Have a process worth automating?

Let's turn repetitive business work into a reliable AI-powered workflow.

Location
Sylhet, Bangladesh